Pritha Mehra Addresses the Member Concerns

Members attending the NACUMS conference were rewarded with a rare opportunity to meet face-to-face Pritha Mehra, the Vice President of Business Mail Entry and Payment Technology. The focus of her first discussion was to be on the numerous new and exciting initiatives that her team is working on including: Full Service IMB, a universal permit for all postal services; a universal payment platform; and the new MDA call desk.

Starting out by asking the group what their pain points were, (the impediments to using Full Service IMB, things that made using the Bulk Mail Entry Units less than satisfactory) she made notes of all the concerns and issues that were raised. Pritha made it abundantly clear that she wanted input and feedback from the participants, and to not hold back, and the members did not hesitate to comply.

The presentation, originally scheduled for an hour, ran far over and it was decided to basically scrap her next presentation on the State and Vision of the USPS under PMG Donahoe, and continue this fact finding session.

Pritha repeatedly asked for volunteers to work with her team to solve these issues and develop new procedures and opportunities. Attendees were enthusiastic to participate and we can look forward to a lot of progress in the near future.

NACUMS and Performance are tied together

OK, I tried writing this blog a couple of different ways, but it all came out cheesy.  “A tale of two performance reviews” needed only a Ritz cracker.  “Before and after Performance reviews” was cheesy enough to clog arteries.  Bottom line is this:  I had a performance review last week and the standards I was judged on are the same characteristics NACUMS and the Regional Associations help develop in its members.  Take a look at this list:

·         Job Knowledge

·         Communication Skills

·         Customer Driven

·         Decision Making

·         Problem Solving

·         Productivity

·         Team Work

·         Organization

·         Ability to Supervise

·         Entrepreneurial

·         Professional Judgment

·         Utilization of Resources

·         Initiative

·         Dependable

·         Resourceful

Cunimail, National and Regional Conferences, Webinars, NACUMS representation at MTAC, Benchmarking tools, and the community of mailers gathered around NACUMS helps every manager, every employee and every Mail Center improve each one of these characteristics.  I don’t think my performance reviews would be as positive as they are if it were not for NACUMS and my Regional Association.  Had it not been for the support of these groups, my tenure would not have been as long either.  

More importantly, my story is not the only one.  Those who have been involved with NACUMS, Cunimail and our conferences can all tell how this association has made them and their departments better. 

Please consider making the investment in your institution, your division, your department and yourself by attending the NACUMS conference July 17-20 in Nashville, TN.