Members attending the NACUMS conference were rewarded with a rare opportunity to meet face-to-face Pritha Mehra, the Vice President of Business Mail Entry and Payment Technology. The focus of her first discussion was to be on the numerous new and exciting initiatives that her team is working on including: Full Service IMB, a universal permit for all postal services; a universal payment platform; and the new MDA call desk.
Starting out by asking the group what their pain points were, (the impediments to using Full Service IMB, things that made using the Bulk Mail Entry Units less than satisfactory) she made notes of all the concerns and issues that were raised. Pritha made it abundantly clear that she wanted input and feedback from the participants, and to not hold back, and the members did not hesitate to comply.
The presentation, originally scheduled for an hour, ran far over and it was decided to basically scrap her next presentation on the State and Vision of the USPS under PMG Donahoe, and continue this fact finding session.
Pritha repeatedly asked for volunteers to work with her team to solve these issues and develop new procedures and opportunities. Attendees were enthusiastic to participate and we can look forward to a lot of progress in the near future.
No comments:
Post a Comment