OK, I tried writing this blog a couple of different ways, but it all came out cheesy. “A tale of two performance reviews” needed only a Ritz cracker. “Before and after Performance reviews” was cheesy enough to clog arteries. Bottom line is this: I had a performance review last week and the standards I was judged on are the same characteristics NACUMS and the Regional Associations help develop in its members. Take a look at this list:
· Job Knowledge
· Communication Skills
· Customer Driven
· Decision Making
· Problem Solving
· Productivity
· Team Work
· Organization
· Ability to Supervise
· Entrepreneurial
· Professional Judgment
· Utilization of Resources
· Initiative
· Dependable
· Resourceful
Cunimail, National and Regional Conferences, Webinars, NACUMS representation at MTAC, Benchmarking tools, and the community of mailers gathered around NACUMS helps every manager, every employee and every Mail Center improve each one of these characteristics. I don’t think my performance reviews would be as positive as they are if it were not for NACUMS and my Regional Association. Had it not been for the support of these groups, my tenure would not have been as long either.
More importantly, my story is not the only one. Those who have been involved with NACUMS, Cunimail and our conferences can all tell how this association has made them and their departments better.
Please consider making the investment in your institution, your division, your department and yourself by attending the NACUMS conference July 17-20 in Nashville, TN.
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